Sajiv Kapoor, CEO of Jet Airways, has responded to the viral video that captures a heated exchange between a passenger and an IndiGo air hostess on a Delhi-bound flight over food. In a lengthy Twitter thread, Kapoor supported the IndiGo air hostess and shared that ‘crew are human too’ and that he has witnessed crew being called ‘servant’ on board flights.
“As I had said earlier, crew are human too. It must have taken a lot to get her to breaking point. Over the years I have seen crew slapped and abused on board flights, called ‘servant’ and worse. Hope she is fine despite the pressure she must be under,” wrote Jet Airways CEO in a Twitter post.
