COVID-19: SpiceJet, IndiGo offer free cancellation, ticket amount as credit
NEW DELHI: IndiGo CEO Ronojoy Dutta said on Tuesday that the airline would not be charging any fee for cancelling tickets that are up to April 30, and it would store the ticket price as credit on that PNR, which can be used for alternative booking up to September 30.
Moreover, he stated that those passengers who are booked to travel till September 30, can change their itinerary at zero change fee, for travel up till September 30.
The fare difference would have to be paid by the passenger during the time of alternative booking.
