Coronavirus: DGCA asks airlines to waive cancellation fee

NEW DELHI : In the wake of rising number of cases of coronavirus (COVID-19) cases, civil aviation regulator has asked airlines to waive the cancellation fee and flight rescheduling charges.

“In the view of the unfolding severe impact of COVID-19, the aviation industry is facing severe challenges. Flights are being curtailed cancelled and disrupted almost on a daily basis… it would be appropriate if the airlines support their passengers in this tough time by waiving off cancellation/reschedule charges or by providing any other incentive,” Director General of Civil Aviation (DGCA) said in a statement.

IndiGo, country’s largest domestic airline, on Wednesday said that the airline has seen a 15-20% decline in bookings during the last few weeks, due to the outbreak of COVID-19.