Corona fallout: Air travellers pay through their nose for cancellations and rescheduling flights

Despite the directorate general of civil aviation (DGCA) last week asking airlines to support passengers by waiving cancellation and rescheduling fees, airlines are continuing to charge the same. Disgruntled customers have taken to social media to vent their ire against the companies’ reluctance to refund fares as cancellations and booking changes continued to rise. The outbreak of the novel coronavirus (Covid-19) has disrupted plans during the upcoming peak vacation season.