Consumers may soon get compensation for power cuts and defective meters – Govt proposes consumer right rules

To ensure quality of power supply to consumers, the Union power ministry has proposed a set of performance parameters for electricity distribution companies (discoms), failing which these entities will have to pay compensation for power users. To that end, the ministry has come out with a draft version of Electricity (Rights of Consumers) Rules, 2020 and has sought stakeholders’ comments on the proposal by the end of this month.