Consumer forum asks Make My Trip to pay Rs 39,000 to man for cancelled flight
The State Consumer Disputes Redressal Commission of Chandigarh has dismissed the appeal of Make My Trip (India) – an online ticket booking firm – and upheld the order of the District Consumer Commission which had ordered MMT to pay Rs 39,000 to a man after his flight was cancelled for which he was not refunded.
As per the case, the complainant Rajat Sharma and his family said that they had booked flight tickets to travel to Bagdogra and back from Chandigarh in March, 2019 through MMT’s website. He stated that the said booking was confirmed after a payment of Rs 51,688.
The complainant alleged that their return flight was cancelled without any prior notice or providing any reason whatsoever.
