Amid the lockdown, the Central Electricity Supply Utility of Odisha (Cesu) enhanced the capacity of its 24 x7 Consumer Call Centre here to ensure better consumer satisfaction.
In a statement, the Cesu said the call centre’s capacity has been augmented from five lines to 13 lines.
The Discom said it has asked its consumers to register their grievances relating to power supply or electricity bills with the new consumer call centre by dialling a toll-free number 1912 or 1800-345-7122.
The call centre would help in registering the consumers’ complaints on power supply and coordinating with field offices for resolving them.
