Bengaluru airport introduces robots for enhanced passenger experience
Kempegowda International Airport, Bengaluru (BLR Airport) has introduced AI-driven, assistance robots to enhance passenger experience.
Currently at the trial stage, 10 robots have been deployed at the airport to help guide passengers through the airport and answer basic queries, it said in a statement on Tuesday.
The robot count will be increased in a calibrated manner and further developed over a period in terms of functionality and features, after gauging customer feedback, it said.
BLR Airport has partnered with Artiligent Solutions Pvt. Ltd. — specialists in AI and Robotics — to model the robots along with creating a customised passenger services software.
