The Bureau of Civil Aviation Security (BCAS) has issued a directive instructing airlines to ensure prompt delivery of passengers’ baggage within 30 minutes of a flight’s landing at an airport. This directive, aimed at enhancing passenger experience, follows instances of delays in baggage retrieval after flight landings.
BCAS Directive for Timely Baggage Delivery
In an official statement released on Sunday, BCAS emphasized the importance of timely baggage delivery and urged airlines to implement necessary measures to meet this requirement by February 26. The directive, issued on February 16, applies to seven major airlines, namely Air India, IndiGo, Akasa Air, SpiceJet, Vistara, AIX Connect, and Air India Express.
