Ather says fire incident a rare occurrence, to increase pre-checks for accident cases

Bengaluru: Electric scooter maker Ather Energy said that the fire at its experience store in Chennai on Friday was an “extremely rare” incident and was caused due to an accident.

“A vehicle had an accident and was brought to the service centre by the customer. As there was a lot of dust and mud on the vehicle, a high pressure water wash was performed to ensure smooth service of the vehicle. However, while removing the body panels our teams discovered a crack at a particular location of the top casing of the battery pack, likely due to an accident,” the company said in a statement.