Amid IndiGo chaos, staffer’s calm response to angry flyers earns praise online: ‘Maine apne aap ko train kar liya hai’
As IndiGo continues to grapple with massive delays and cancellations, a LinkedIn post highlighting the remarkable composure of one of its ground staff members is going viral online.
Taking to LinkedIn, Prateek Malpani wrote that his 7 pm Delhi flight was delayed for nearly 10 hours, finally taking off at 5 am the next morning. Amid the chaos, long queues and rising tempers, he noticed a young IndiGo staff member quietly absorbing anger from distressed passengers.
