Airports, airline operators asked to install call recording facility to curb hoax calls

LUCKNOW: The Bureau of Civil Aviation Security has directed installation of call recording facility on telephones operated by airports and airlines across the country, according to a classified order issued on September 2.
The step will help authorities in case of a bomb threat call to accurately identify its authenticity through an analysis of dialect, tone and the profile of the caller.
The order, a copy of which is in possession of TOI, was issued after a review meeting on safety and security of airports across India with focus on hoax calls.
The order was issued by joint director (operations & policy) of Bureau of Civil Aviation Security, Mukund Mohan.
Under the bomb threat contingency plan (BTCP), it is required that all airlines and airport operators install a call recording and caller ID system to help authorities identify the callers.