Airlines to make full refund of tickets booked during lockdown period: DGCA proposes in SC

The Union government has told the Supreme Court that it has directed the airlines to give the full refund of air tickets for domestic and international flights, booked for travel during the period of Covid-19 lockdown.

“The policy of the central government is that every individual passenger has a right to seek a refund of those tickets, the flight for which was cancelled without any fault of his of her. It is stated that non-refund of such fares amount to a violation of provisions of the Civil Aviation Requirements, necessary to protect the interest of air passengers,” it said.