Airlines disappointed with EC guidelines on EU261 passenger rights regime
The International Air Transport Association (IATA) and Airlines for Europe (A4E) have reacted with dismay to the European Commission’s new guidelines on the application of the EU261 passenger rights regime.
“The new guidelines are disappointing and unhelpful, falling far short of the simple and temporary alleviation airlines had requested for,” they said in a joint statement.IATA and A4E had called for recognition that no compensation is due in the event of cancellations due to COVID-19.
Besides, both organisations had called for a limitation on extensive obligations to provide care and assistance in the event of cancellations due to COVID-19.
