Air India writes to AIASL over continued deterioration of ground services
An Air India’s top official wrote a letter to Air India Assets Holding Limited over the continued deterioration of ground handling services by Air India Airport Services Limited (AIASL) for Air India flights.
Recently Air India officials showed their concerns to AI Asset Holding Limited. “In spite of our sustained efforts towards constructive engagement and repeated highlighting of the shortcomings and deficiencies in service delivery. AIASL services have continued to deteriorate progressively,” the letter read.
Air India has been experiencing poor ground handling services since disinvestment in terms of check-in, baggage handling and other necessary services for the passengers.
