Air India told to pay R15k for making septuagenarian stand for 2 hours
BENGALURU: A city-based consumer forum has ordered Air India to compensate a senior citizen for making him stand for more than two hours in a shuttle bus used to take passengers to the flight, without providing any basic necessities. According to the order passed by 4th Additional District Consumer Disputes Redressal Forum recently, Air India has to pay Rs 15,000 to Dr VS Ramakrishna Nair (76), a resident of Jayanagar 9th Block, in Bengaluru.
Allowing the complaint filed by Nair in part, the forum comprising president RK Prathibha and members D Suresh and NR Roopa noted that Air India cannot expect an aged person having diabetes, to stand in a bus for more than an hour, without providing any basic necessities.
