Air India to use new software to enhance safety management, facilitate real-time reporting of in-flight incidents

Tata group-owned Air India on Monday said it will use a UK-headquartered Ideagen’s enterprise cloud software application Coruson to help enhance the safety management system and facilitate real-time reporting of in-flight incidents.

The announcement from airline comes against the backdrop of at least three incidents of unruly passenger behaviour on two international flights last year. It is because of these incidents that the aviation regulator DGCA had imposed penalties on the carrier.