Thousands of Air India passengers were stranded across the airline’s domestic and international network early on Saturday morning due to a server issue that lasted for six hours. The problem resulted in the airline not being able to check-in passengers and issue their boarding passes, which delayed 155 flights.
The problem occurred at 3 a.m. on Saturday when the server that had undergone maintenance could not be put back into operation due to a glitch, explained the airline’s Chairman and Managing Director (C&MD) Ashwani Lohani at a press conference. The problem was rectified at 8.45 a.m.
“Till 10 a.m., 85 flights were delayed. There will be a ripple effect on our flight operations throughout the day,” Mr. Lohani said.
