Air India integrates AirAsia India, Air India Express systems; nears consolidation completion

Air India has integrated the reservations system and customer interface of its two low-cost subsidiary airlines – Air India Express and AirAsia India, making a major move in the Tata-owned flag carrier’s plan to consolidate its airline entities.

“On 27 March, the two low-cost airlines moved to a single, unified reservations system and website, and adopted common social media and customer support channels,” Air India said in a statement.