Air India CEO apologises for urinating incident; crew, pilot de-rostered

Tata Group-owned Air India CEO Campbell Wilson on Saturday apologised for a flyer urinating on a fellow female passenger on a flight from New York in November, and said four cabin crew and a pilot have been de-rostered and the airline is reviewing policy of serving alcohol on flights.

Facing backlash for the handling of the incident, Wilson in a statement said the airline could have handled the issue better and promised a robust reporting system of unruly behaviour and a system of reporting such incidents.