Air India announces new system to proactively alert fliers about flight changes, delays

Air India has decided to put in place a new system that aims to proactively alert fliers regarding any changes or delays in their flight schedules as well as set up a team to coordinate and address airport-specific issues. The airline has decided on this course of action after reviewing block times, airport connecting times, and aircraft as well as crew rotations with the goal of bettering overall performance.