3-hour Metro disruption leaves passengers in lurch

KOLKATA: Thousands of Metro users were left stranded for over three hours on Saturday morning after the third rail system along the North-South line developed a technical issue just as a Dakshineswar-bound train was leaving the Kalighat station around 7.50am. Truncated services were run in the Dakshineswar-Maidan and Kavi Subhas-Tollygunge sections.

Since the entire run could not be started till after 11am, harried passengers – mostly office-goers and students – were caught off guard. Metro Railway runs weekend services on Saturdays with 234 trains. Thousands depend on the carrier, especially for the rush hour services that are run at 5-minute intervals between 9am and 11am.

“Fares for yellow taxis and app cabs shot up during the time the Metro was not functioning.