‘Sincere apology’: Scoot airlines after flight takes off without 35 flyers
Singapore-based budgtet airline Scoot apologised Thursday after a flight from Punjab’s Amritsar left 35 passengers behind when it took off over four hours ahead of schedule. Scoot said the incident was due to ‘inclement weather conditions affecting departures’ and that it ‘sincerely apologises for inconvenience caused’ to stranded passengers. “We are currently working to provide affected customers with the necessary assistance,” the airline said.
The flight to Singapore – TR509 – was to depart from Amritsar’s Sri Guru Ram Das Jee airport at 7.55 pm on Wednesday but left at 3.45 pm instead. The airline said passengers had been notified ‘in advance’ of the change in departure times via ’email and/or SMS, where possible’.
The faux pas involving Scoot came days after a Go First flight from Bengaluru left behind 55 passengers who were waiting in a shuttle bus to board the plane to Delhi.
