Railways starts door-to-door cargo service, aims shift of cargo movement

Indian Railways proposes to transform itself into a comprehensive logistics player with the launch of a door-to-door freight and parcel service, providing its customers with the flexibility to move consignments from warehouses to the final point of delivery.

So far, the railways has been seen as a transporter of goods, which also largely transport bulk commodities such as coal, iron ore, steel, limestone, and cement, with little or negligible presence in door-to-door services that customers are demanding.