Putting citizens at the centre of power reform

For decades, electricity in India has been about supply, not choice. We have built mega-generating stations, transmission grids, and expanded distribution networks. Yet, for the common man, electricity remains a take-it-or-leave-it deal. One supplier, one tariff, no exit. And if the power goes out: Too bad.

Whether distribution companies (discoms) respond to complaints, ensure reliable power, or bill fairly, you have no say. No alternative. No way out. You’re stuck with a monopoly. Now ask yourself: In the world’s largest democracy, why should an essential service such as electricity offer no consumer choice?