Over 85% IndiGo fliers surveyed want airline’s service deficiency under Class Action of CP Act

As much as 87 per cent of respondents of a survey conducted on IndiGo passengers said they wanted service deficiency of the airline to be put under Class Action provision of the CP Act 2019, a statement said on Saturday.

A class action provision is a legal mechanism that allows a group of people with a common grievance to collectively sue a company for acts like mismanagement or fraud.