Operations expected to normalise soon: IndiGo CEO Pieter Elbers

IndiGo chief executive Pieter Elbers on Friday apologised to passengers after the airline was forced to cancel well over 1,000 flights, saying operations should gradually stabilise and return to normal between December 10 and 15.

The cancellations were triggered by crew shortages and Flight Duty Time Limitations, the safety rules that cap the number of hours pilots and cabin crew can work.

Elbers said the situation worsened after IndiGo carried out a full reboot of its operational system when earlier measures failed to restore normalcy.