No info about flight disruptions, expensive alternate options: IndiGo passengers share ordeal

The ordeal of IndiGo passengers does not seem to ebb with many complaining that the airline is still not communicating to them about flight delays and cancellations, all of which was adding to the travel cost.

Muneeb Chaurasiya had a flight on Thursday from Gorakhpur in Uttar Pradesh to Mumbai along with a friend and his mother. But when he reached Gorakhpur airport, which is 44 kilometres from his residence, to take the 4 pm flight, he was told that it was delayed.