Is the worst over? IndiGo claims on-time performance better to 91%, issues refunds worth 570 crore

As the IndiGo crisis entered seventh day, the airline once again apologised for nationwide disruptions and claimed that its on-time performance (OTP) has also become better, which is 91% across the network. It provided refunds for more than 5.8 lakh bookings between December 1 and 7, amounting to ₹569.6 crore, according to PTI.

The airline stated, “IndiGo has recorded considerable and consistent improvement across the network. Today, we are all set to operate over 1800 flights, connecting all stations that we operate to. We have optimized our operations and managed to reduce the number of cancellations which are being notified to customers in advance, and our on-time performance (OTP) has also improved to 91% across the network.”