IndiGo system crash delays flights across India, flyers stuck at airports

NEW DELHI: A large number of the nearly two lakh passengers who fly IndiGo daily faced flights delays of several hours on Monday as the airline’s system and server crashed across airports early morning. As a result, neither passengers nor baggage could be checked-in.
Given the volume of passengers India’s largest airline handles daily — almost 1.8 lakh domestic and over 16,000 international — manual checking was not even an option. This led to serpentine queues at airports across the country. While the system was restored later in the day, consequential delays took place entire Monday.
At 10.41 am, IndiGo tweeted: “Our systems are down across the network. We are expecting the counters to be crowded more than usual. Please bear with us as we try to solve the issue ASAP.”