IndiGo refund push in December, compensation may cross Rs 500 crore after flight disruptions

IndiGo on Friday said it is fast-tracking the processing of refunds through December after severe operational disruptions earlier this month, assuring passengers that pending amounts will be credited shortly and a structured compensation programme will begin in January 2026.

The airline, which faced mass cancellations and delays between December 3 and 9 due to a crew shortage, said most refunds to affected passengers have already been processed. The remaining refunds are expected to reflect soon, it added, as the carrier works to stabilise operations following one of its worst crises in recent years.