IndiGo puts in place crisis management team
Mumbai: IndiGo has formed a crisis management group (CMG) to tackle the ongoing turbulence in its operations marked by widespread flight cancellations and delays. The group comprises chairman Vikram Singh Mehta, besides directors Gregg Saretsky, Mike Whitaker, Amitabh Kant, and IndiGo CEO Pieter Elbers.
The crisis erupted earlier this week when IndiGo’s network saw a surge in cancellations and long delays, triggered by a severe pilot shortage and cascading operational bottlenecks, stranding thousands of passengers across the country.
