IndiGo ‘profusely’ sorry for flight cancellations, lists multiple points of failure to DGCA—what the airline said

Hours after IndiGo CEO Pieter Elbers and COO Isidre Porqueras responded to a show-cause notice by the Directorate General of Civil Aviation (DGCA), the aviation watchdog released a statement providing details of the airline’s response.

The DGCA, in its release, confirmed that it had received IndiGo’s response to the notice issued over mass flight cancellations.