IndiGo ordered to pay Rs 1.22 lakh for offloading passenger over seat issue

KOCHI: The Ernakulam District Consumer Disputes Redressal Commission has directed IndiGo Airlines to pay Rs 1.22 lakh as compensation to T P Salim Kumar, deputy commissioner of customs at Kochi airport, for offloading him from a flight.

The Commission’s Bench issued the order on a complaint filed by Salim Kumar, who, at the time of filing the case, was serving as the general manager of the Kerala State Civil Supplies Corporation (SUPPLYCO). Earlier, he had served in various offices of the Central Board of Indirect Taxes and Customs (CBIC) in Mumbai, and being a frequent traveller between Mumbai and Kochi, he regularly availed the services of IndiGo Airlines.