IndiGo crisis puts spotlight on India’s neglected travel insurance market

The ongoing IndiGo Airlines crisis that left thousands of passengers stranded at airports across the country has once again revived attention on India’s largely overlooked travel insurance market, which makes up less than 1% of the ₹3-lakh-crore general insurance industry.

Air travel across India has been in disarray over the past week after the country’s largest airline, IndiGo, cancelled more than 4,500 flights starting last Tuesday, leaving thousands of passengers stranded at airports nationwide.