IiAS raises concerns over oversight, culture at IndiGo

Mumbai: Proxy advisory firm IiAS said the ongoing issues at InterGlobe Aviation raise concerns over the board’s oversight and the company’s culture towards regulatory compliance and customer satisfaction.

The firm, which advises institutional investors on governance, criticised Indigo for assuming it can afford customer apathy due to its dominant position in the airline industry. It said the fallout of the episode on the company’s reputation will be enduring, though “not a complete loss”.