Go-arounds normal, operations improving with full transparency: Air India CEO

Air India CEO Campbell Wilson has reassured employees that recent go-arounds and flights returning to the bay are not alarming, given the airline’s “scale and size,” adding that “the incidence rate is entirely normal.”

“Over the past few months, our operations have garnered significant attention… Like all airlines, we face a variety of operational scenarios — some under our control, some not. When the spotlight is on us, it’s crucial to provide timely, clear and accurate information with the right context. Over recent weeks, we have been even more transparent than usual in reporting incidents and events, however small,” Wilson, MD & CEO of Air India, said.