Full flight ticket refunds within 48 hours? What the new DGCA rules say
By
Neha Kumari
The Directorate General of Civil Aviation (DGCA) has revised air ticketing rules to introduce more passenger-friendly measures, offering significant relief to travellers. The aviation regulator has updated refund norms, removed name-correction fees in certain cases, and simplified the refund process after receiving numerous passenger grievances and complaints about airlines’ handling of such issues.
Under the updated norms, passengers can now cancel or modify air tickets without paying additional charges within 48 hours of booking, subject to specific conditions.
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