Flyers fume as airports struggle to cope with holiday rush

Amit Tandon was vexed and perplexed.

The government employee (named changed) almost missed his recent Vistara flight to Guwahati despite reaching Delhi Airport well before its departure.

“The queues at the airport terminal check-in, the airline counter and security were excessively long and not managed. I was not even late to the airport, but I still was about to miss the flight,” he said.

Tandon is not alone.

Air travel, especially during the holidays, has become a nightmare for many Indians as they navigate through some of the country’s busiest airports such as Delhi and Mumbai.