DGCA summons IndiGo CEO, seeks updates on airline’s operational disruptions

The aviation regulator has summoned IndiGo chief executive officer (CEO) Pieter Elbers on Thursday and asked him to present a report detailing data and updates on the airline’s ongoing operational disruptions, according to an internal document HT has accessed.

Directorate General of Civil Aviation (DGCA), the regulator, asked IndiGo to present information about operational and passenger services, the status of network-wide restoration efforts, the progress made in re-accommodating affected passengers, and the measures taken to prioritise vulnerable travellers, including the elderly, those with medical needs, and unaccompanied minors.