DGCA issues fresh instructions on procedures for carriage of disabled persons by airlines

Fresh instructions issued by the Directorate General of Civil Aviation (DGCA) stipulate that no airline shall refuse to carry persons with disability or reduced mobility and their assistive aids, escorts and guide dogs in the aircraft’s cabin.

“The airlines shall incorporate appropriate provisions on their website within three months so that while making bookings, passengers with disability have the option to select the facilities required during the journey,” provisions issued under the Civil Aviation Requirements on July 9, state. Passengers concerned will have to intimate the airline of their requirements at least 48 hours prior to departure.