Chandigarh: Consumer commission quashes ‘faulty’ ₹21,833 PNG bill, awards compensation to Sector-46 resident

The district consumer disputes redressal commission-2, has quashed a domestic piped natural gas (PNG) bill of ₹21,833 issued to a Sector 46 resident and ordered the Indian Oil-Adani Gas Pvt Ltd to pay ₹10,000 as compensation for harassment and litigation expenses.

Complainant, Deepak Marwaha, had stated that the PNG connection was installed at his Sector 46 house, where his relatives reside, in 2018. He maintained that all bills raised till May 2023 were paid regularly but suddenly, he was issued a bill of ₹29,622, which was later reduced to ₹21,833. Despite repeated emails and a legal notice seeking correction, he received no satisfactory response from the company.