British Airways issues apology after passengers removed due to aircraft weight limit

British Airways has issued an apology after a flight operated by the company was forced to remove several passengers before takeoff because the plane became too heavy. As per a People report, the incident occurred on August 11, when the BA Embraer ERJ-190 was set to fly to London City airport from Florence’s Amerigo Vespucci airport.

British Airways issues apology
In a statement obtained by People, the airline explained what led to the incident and expressed regret for the inconvenience caused.