‘At least 60% seats should be given without charge; flyers of same PNR should be seated together:’ DGCA to airlines

NEW DELHI: Airlines will now have to offer at least 60% seats “on any flight” without any selection charge and passengers travelling on the same PNR — who are usually family members or the travelling in a group — will need to be seated together, “preferably on adjacent seats,” The Directorate General of Civil Aviation (DGCA) Wednesday issued these passenger-friendly directives, in a bid to address one of the biggest grouses of air travellers.

Now, airlines have been asked to make available “minimum 60% of seats on any flight to be allocated free of charge to ensure fair access” and that “passengers travelling on the same PNR to be seated together, preferably on adjacent seats.