App to enhance passenger experience at Bengaluru airport

Bangalore International Airport Limited (BIAL), the operator of Kempegowda International Airport (KIA), on Monday announced the launch of BLR Pulse, a personalised app for passengers flying through the airport.

A “digital travel buddy” created in collaboration with GrayMatter Software Services, BLR Pulse is designed to alleviate common pre-travel apprehensions like long security queues and provides real-time information, an official statement said.The app can be downloaded from Apple or Google Play store.

BLR Pulse offers real-time updates on passenger processing touchpoints including entry gates, check-in counters, and security check areas, and delivers flight status updates directly to passengers’ mobile or email inboxes.