Amid congestion at airports, the Ministry of Civil Aviation on Tuesday asked airlines to deploy adequate manpower at all check-in and baggage drop counters to ensure smooth flow of passengers.
Besides, the ministry has requested the scheduled airlines to place real time data on their social media feeds regarding waiting time at respective airports’ entry gates.
The latest communication comes against the backdrop of rising passenger complaints of long waiting hours at Delhi airport where the authorities have taken various measures to ease the congestion.
