Air India’s multiple flight snags & diversions normal: CEO Campbell Wilson
Mumbai: Air India CEO Campbell Wilson has said the recent spate of technical snags and diversions were “entirely normal” for an airline of its scale. He instead pointed to operational gains such as on-time performance crossing 80% in August and a widening domestic network with new flights to Jaisalmer, Dehradun and other cities.
The recent remarks, in an email to staff, follow the June 12 crash of Air India flight AI 171 in Ahmedabad that killed 260 people and put the Tata-owned carrier under intense scrutiny.
