’48hrs to fix flight chaos’: IndiGo offers update; what’s causing disruption

NEW DELHI: IndiGo on Wednesday apologised for disruptions across its network over the past two days, saying it regretted the inconvenience caused to passengers. The airline said the delays and cancellations stemmed from a combination of unexpected operational problems.

In an official statement, IndiGo said minor technical glitches, winter schedule adjustments, adverse weather, heavy airport congestion and updated crew rostering rules collectively weakened operations in a way the airline claims it could not have foreseen.