{"id":656451,"date":"2025-12-15T10:29:54","date_gmt":"2025-12-15T04:59:54","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=656451"},"modified":"2025-12-15T13:30:24","modified_gmt":"2025-12-15T08:00:24","slug":"indigo-issues-update-on-refunds-begins-identifying-severely-impacted-customers","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/indigo-issues-update-on-refunds-begins-identifying-severely-impacted-customers\/","title":{"rendered":"Indigo issues update on refunds, begins &#8216;identifying severely impacted customers&#8217;"},"content":{"rendered":"<p>As Indigo tries to overcome the recent flight cancellation-crisis and operations inch towards normalcy, the airline has issued a fresh update on the passenger refunds and compensations.<\/p>\n<p>The carrier, India&#8217;s largest airline, said it was currently in the process of \u201cidentifying flights where customers were severely impacted and stranded at the airports\u201d from December 3 to December 5. Indigo said that after these customers are identified, the airline would reach out to them in January, 2026 \u201cso that compensation can be extended smoothly.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As Indigo tries to overcome the recent flight cancellation-crisis and operations inch towards normalcy, the airline has issued a fresh update on the passenger refunds and compensations. The carrier, India&#8217;s largest airline, said it was currently in the process of \u201cidentifying flights where customers were severely impacted and stranded at the airports\u201d from December 3 to December 5. Indigo said that after these customers are identified, the airline would reach out to them in January, 2026 \u201cso that compensation can be extended smoothly.\u201d<\/p>\n","protected":false},"author":44,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[184,141,130],"tags":[],"class_list":["post-656451","post","type-post","status-publish","format-standard","hentry","category-civil-aviation-hindustantimes","category-hindustantimes","category-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/656451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=656451"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/656451\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=656451"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=656451"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=656451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}