{"id":640083,"date":"2024-03-30T10:21:37","date_gmt":"2024-03-30T04:51:37","guid":{"rendered":"https:\/\/infralive.com\/web\/?p=640083"},"modified":"2024-03-30T12:05:16","modified_gmt":"2024-03-30T06:35:16","slug":"ombudsman-for-aviation-sector-is-a-good-idea-air-india-ceo-campbell-wilson","status":"publish","type":"post","link":"https:\/\/infralive.com\/web\/ombudsman-for-aviation-sector-is-a-good-idea-air-india-ceo-campbell-wilson\/","title":{"rendered":"Ombudsman for aviation sector is a good idea: Air India CEO Campbell Wilson"},"content":{"rendered":"<p>Setting up an ombudsman for the aviation sector to address customer grievances is a good idea, Air India\u2019s Chief Executive Officer and Managing Director (CEO &amp; MD) Campbell Wilson has told Business Standard. <\/p>\n<p>\u201cWhether there is a need or not, I think it is often a good idea that a professional ombudsman can look at all the different sides of any issue and make an informed and independent judgement. I think it is beneficial,\u201d Wilson said on the sidelines of an industry event. <\/p>\n<p>Earlier this month, the newspaper had reported that the Ministry of Civil Aviation (MoCA) is planning to call a meeting with airlines, airports, and regulators to discuss whether an ombudsman is needed in Indian aviation to address customer grievances.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Setting up an ombudsman for the aviation sector to address customer grievances is a good idea, Air India\u2019s Chief Executive Officer and Managing Director (CEO &amp; MD) Campbell Wilson has told Business Standard. \u201cWhether there is a need or not, I think it is often a good idea that a professional ombudsman can look at all the different sides of any issue and make an informed and independent judgement. I think it is beneficial,\u201d Wilson said on the sidelines of an industry event. Earlier this month, the newspaper had reported that the Ministry of Civil Aviation (MoCA) is planning to [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[135,167,130],"tags":[],"class_list":["post-640083","post","type-post","status-publish","format-standard","hentry","category-business-standard-newspapers","category-civil-aviation-business-standard-newspapers","category-newspapers"],"acf":[],"_links":{"self":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/640083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/comments?post=640083"}],"version-history":[{"count":0,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/posts\/640083\/revisions"}],"wp:attachment":[{"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/media?parent=640083"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/categories?post=640083"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infralive.com\/web\/wp-json\/wp\/v2\/tags?post=640083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}